01 · The problem
The traditional insurance assistance model is fragmented, expensive, and heavily dependent on manual coordination.
The system makes more money when it spends less on customer service.
Insurance companies outsource their customer experience to external third parties.
02 · The solution
Request
Weso consolidates TPAs, assistance companies, dispatch operations, and call centers into a single AI-powered coordination platform.
We automate service orchestration end-to-end with AI, reducing operational friction, response times, and fixed costs.
Unlike legacy per-capita models, Weso operates with a flexible pay-per-use structure enabled by automation and intelligent coordination.
03 · AI-first by design
Efficiency comes from technology and automation, not from restricting services.
Turns every service into operational intelligence.
The insurer portal
Explore the dashboard insurance companies use: executive summary, analytics, orders and traceability.
Actual Weso interface · Example dataTry the filters, rearrange widgets and open an order. Fictional data; no production connection.
One platform. A world of services.
32 categories
+600 services
Technology with human judgment
AI coordinates the service. Our team steps in when you need personal attention.
04 · NPS & KPIs
AI-native coordination is already translating into faster service, greater automation, and a consistently strong customer experience.
Voice AI + automation
100%Faster resolution
8×Faster arrival
5×First-contact resolution
98%Autonomous coordination
95%Recorded calls
100%CSAT
4.8/5★★★★★Human handoff
<60s05 · Changing the economics
From paying for insured members to paying only for services used.
We structurally changed the economics.
savings for insurance companies
This saving is calculated by comparing Weso’s pay-per-use cost with the average per-capita payment insurers make to assistance companies.
THE WESO EXPERIENCE
From request to resolution. A connected experience for customers and service professionals.
Find the service you need.
Track your service and contact your professional.
Providers receive requests and manage their availability.
Built by insurance + software operations
CEO · Founder
Chairman ICP · Co-founder
COO · Co-founder
Head of Growth · Co-founder
AI Manager · Tech Co-founder
CTO · Co-founder
Design · Co-founder Tech
Development · Co-founder Tech
CCO · Co-founder
